Tutor Agreement & Policy

This agreement is effective upon first login and governs your engagement as a tutor with Mommies Kiddo.

1

Professionalism

  • Tutors must arrive on time and conduct lessons professionally.
  • Tutors are expected to dress appropriately and maintain professional behaviour.
  • Tutors must prepare lessons according to student needs.
2

Commitment

  • Tutors are expected to maintain consistency and avoid frequent cancellations or sudden schedule changes.
  • Tutors must provide prior notice as early as possible if they are unable to attend a class.
3

Communication

  • Tutors must provide a progress update or session report after each completed class session in the system.
  • Tutors should maintain respectful and professional communication with parents and students.
4

Confidentiality

  • Student and family information must remain private and confidential.
  • Tutors are not allowed to share student details publicly without permission.
5

Safety

  • Tutors should prioritise safety during home visits.
  • Tutors may reject unsafe locations or inappropriate situations.
6

Direct Dealing Policy

  • Tutors are not allowed to directly take agency students privately without permission.
  • Any direct arrangement bypassing the agency may result in termination.
7

Replacement & Emergency

  • Tutors should provide early notice for emergencies whenever possible.
  • Replacement tutors may be arranged if necessary.
8

Teaching Quality

  • Tutors are expected to conduct engaging and personalised lessons.
  • Tutors teaching neurodivergent students should practise patience, repetition, and adaptive teaching methods when applicable.
9

Payment Policy (Parents)

  • Fees must be paid before the class session is held.
  • Late payment may result in class postponement or suspension.
  • Monthly fees are fixed based on the agreed schedule.
  • Payment is non-refundable once the class month has started unless agreed otherwise.
10

Cancellation & Replacement Class

  • Parents must inform at least 24 hours earlier for any cancellation or rescheduling.
  • Last-minute cancellation (less than 24 hours) will be counted as a conducted class.
  • Replacement classes are subject to tutor availability.
  • If the tutor cancels, a replacement class will be arranged.
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General Policy

  • The management reserves the right to amend terms and conditions at any time.
  • By agreeing, you confirm you have read and accepted all terms stated above.
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